PackRocket – Privacy Policy

At PackRocket, your privacy is our top priority. We are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data. This policy applies to all information collected through our website, https://packrocket.co, and any other services or platforms we operate.

1. Information We Collect

We only collect personal information when it is necessary to deliver a service to you—such as requesting moving quotes, creating an account, or contacting support. All information is collected using fair, lawful, and transparent methods, and only with your knowledge and consent.

Before or at the time of collecting personal data, we’ll explain:

• What information we are collecting

• Why we are collecting it

• How it will be used

We do not collect more information than is needed to provide the services you request.

2. How We Use Your Information

We may use the information we collect to:

• Provide and improve PackRocket services

• Match you with moving companies based on your request

• Communicate with you about your quotes, account, or support inquiries

• Enhance website functionality and user experience

Your data is only stored for as long as necessary to fulfill the service you requested.

3. Data Protection & Security

We take commercially reasonable and industry-standard measures to protect your data from:

• Loss

• Theft

• Unauthorized access

• Disclosure

• Copying

• Use

• Modification

While we strive to safeguard your information, no electronic storage or transmission method is 100% secure. However, we continually update our practices to maintain the highest security standards possible.

4. Sharing of Information

We do not share or sell your personal information to third parties except:

• When it is necessary to match you with moving companies

• When legally required (such as responding to a court order)

We do not publicly disclose your personal information under any circumstances.

5. Cookies

PackRocket uses “cookies” to:

• Understand how visitors interact with our website

• Improve site performance

• Deliver content tailored to your preferences

Cookies are small data files stored on your device each time you visit our site. For details about how we use cookies or how to disable them, please refer to our Cookie Policy.

6. Links to Third-Party Websites

Our website may contain links to external websites that we do not operate or control. Please be aware that:

• We are not responsible for the content, privacy practices, or policies of these third-party sites

• Visiting those websites is at your own discretion

We encourage you to review the privacy policies of any external sites you visit.

7. Your Choices & Rights

You have the right to:

• Decline to provide personal information

• Request access to your data

• Request corrections or deletion of your data

However, declining certain information may limit our ability to provide some services (for example, quote matching).

8. Continued Use = Agreement

By using our website and services, you agree to the terms outlined in this Privacy Policy and consent to the collection and handling of your personal data as described.

9. How to Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal data, you can reach us anytime at:

📧 support@packrocket.co

We’re here to help.